Evolution Of Customer Interaction
Download Here (coming soon)
OUR VISION
Pigeon simplifies and unifies customer service by providing consumers and businesses a platform to interact intuitively and consistently across all aspects of life in a rich media environment. Similar to the Amazon model for unifying any product consumption experience, our goal is to build a consistent and robust platform for handling all customer service requests and interactions for any size business.
Our
Product
The Pigeon application delivers the most trusted services.
Through our suite of apps and web portals, Pigeon offers consumers a consistent way to rapidly interact with any business or organization to address any service question or concern. At the same time, our product allows for any business or organization to streamline their customer service capabilities across all departments and affiliated partners, generating valuable data and consolidating “last mile” customer interactions.
BUSINESS FEATURES
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Smart analytics to effectively monitor
and analyze customer satisfaction, ratings and employee productivity
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Expand customer service to an extended network
of affiliated business and service providers
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Consistent and trusted customer experience
for every interaction no matter which business unit is contacted
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Text, voice, and video
securely integrated within the platform
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Displayed and hidden associate options
keeping high ranking executives involved on an as needed basis
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Maintain employee privacy by providing the ability
to text or call customers without divulging personal contact info
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Embedded forms and enrollment materials
allow customers to fill required docs before upcoming appointments
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Collaboration tools to support internal chats
sharing media and adding parties to existing chats & redirecting cases
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Do-it-Yourself set-up and onboarding allows businesses
to setup Pigeon without the need for IT involvement
CONSUMER Benefits
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Instant direct channels
to communicate with real people—contact the right person and department instantly
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Easy Follow-Ups
allows to re-engage with businesses on same issue without having to start from scratch every time
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Complete rating platform
to share your experience and see collaborative business ratings from other users
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Contact management system
eliminates the need to remember names and employee ID’s of who you were dealing with before
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Built-in scheduling
instantly create appointment requests and schedule service or maintenance
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Consistent and trusted
experience for every business on Pigeon, no fragmented methods of communication
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Text, voice, and video
securely integrated within the platform
Our UNIVERSE
LEADERSHIP TEAM
PROVEN EXPERIENCED TEAM WITH A TRACK RECORD OF SUCCESS
Our goal to unify and streamline all customer service interactions came from years of frustration of both consuming basic services in our daily lives as well as running and dealing with ongoing customer frustration and confusion. We are here to solve one of the biggest pain-points for both businesses and consumers, which is how to streamline the dialogue between the two, while improving communications, interactions and satisfaction.
Leon Redensky CEO, Founder
Olena Chernyahivska CTO, Founder
Ari Naim CO-Founder
Boaz Rahav CO-Founder
BUSINESSES PRICING
PIGEON is always free FOR CONSUMERS
BASIC
PREMIUM
Archive conversations, search and capture, voice and video calls enabled, detailed analytics, opt-in ability
$ 25 Per user /month
ENTERPRISE
Initial setup, Storage, enhanced analytics, data processing @ extra charge
/month