Meet Pigeon The only interaction platform you need to wow your customers

We know that providing excellent customer service can get overwhelming. Don’t worry – we’ve created a single, easy-to-use platform that works wherever you need it. And, it’s free.
Pigeon Platform Features

The one platform where
businesses and customers interact

Our technology allows a business of any size to build a professional, multi-department directory for customer communication. It then makes it easy for anyone to text, call or video chat in one secure place – all while maintaining privacy, collaborating internally and externally and monitoring real-time insights.
Pigeon Business Analytics and Chats

Top features

Live chat

Message directly with customers and internal team members


Add multiple team members to any chat so you can easily collaborate

Case management

Prioritize chats, add notes and forward cases so you ensure the right person handles each interaction


Complete archiving to store all closed cases so you can access the history


Create broadcasting channels to share timely information directly to customers

Contact directory

Create a robust directory of hidden and visible departments and individuals


Make informed decisions by reviewing the performance data and insights dashboard


Schedule appointments with customers


Switch between web and mobile app to manage customer service on-the-go


(coming soon)

Process and manage invoices

Voice and video

(coming soon)

Communicate via voice or video, all in the one platform

Learn how to create a connected digital and physical customer experience

Find out best practices about customer experience and customer service in today's world.
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