Meet Pigeon The only interaction platform you need to wow your customers
The one platform where
businesses and customers interact
Top features
Live chat
Message directly with customers and internal team members
Groups
Add multiple team members to any chat so you can easily collaborate
Case management
Prioritize chats, add notes and forward cases so you ensure the right person handles each interaction
Archiving
Complete archiving to store all closed cases so you can access the history
Announcements
Create broadcasting channels to share timely information directly to customers
Contact directory
Create a robust directory of hidden and visible departments and individuals
Analytics
Make informed decisions by reviewing the performance data and insights dashboard
Appointments
Schedule appointments with customers
Mobility
Switch between web and mobile app to manage customer service on-the-go
Payments (coming soon)
Process and manage invoices
Voice and video (coming soon)
Communicate via voice or video, all in the one platform
Learn how to create a connected digital and physical customer experience
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